Unit 6: Business Correspondence

Section outline

• Select section General

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  General

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• Select section Objectives

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  Objectives

  • Select activity After studying this unit, you will be able to … ...

    After studying this unit, you will be able to …

    1. write emails and memos
    2. construct a good business letter
    3. use academic vocabulary in writing

• Select section Warm up questions

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  Warm up questions

  • Select activity Do you often write professional / formal mails?Do ...

    1. Do you often write professional / formal mails?
    2. Do you receive business letters?
    3. Are mails popular at work today?

• Select section Did you know?

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  Did you know?

  • Select activity Although an e-mail is a quick way of sending a mes...

    1. Although an e-mail is a quick way of sending a message, it cannot replace a formal business letter.
    2. Every business letter should include the following parts: date, inside address, salutation, body of the letter, complimentary close, signatures, and end notations (enclosures, etc.).
    3. A salutation is a traditional way of greeting the person or people to whom you are writing.

• Select section Reading

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  Reading

  • Select activity Writing business letters

    

    Writing business letters Book
• Select section Activities

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  Activities

  • Select activity Activity 1

    

    Activity 1 Interactive Content
  • Select activity Exercise 2

    

    Exercise 2 Interactive Content
  • Select activity Exercise 3

    

    Exercise 3 Assignment
• Select section Further practice

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  Further practice

  • Select activity Exercise 1

    

    Exercise 1 Assignment
• Select section Bibliography and references

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  Bibliography and references

  • Select activity Bentley, T. J., Report Writing in Business: the ...

    1. Bentley, T. J., Report Writing in Business: the Effective Communication of Information, Elsevier, 2003.
    2. Jordan, R., Academic Writing Course, Longman, 2010.
    3. Taylor, N., Brilliant Business Writing: How to Inspire, Engage and Persuade Through Words, Prentice Hall, 2011.
    4. Szczuka-Dorna L., Vendome E., Introduction to Interpersonal Communication, Poznan University of Technology, 2017.