Unit 5: Non-verbal communication during virtual meetings

Topic outline

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  BADGE – Becoming a Digital Global Engineer

  
  

  • MODULE: Non-Verbal Communication

    Lesson 5. Non-verbal communication in virtual contexts [1]

  • BADGE – Becoming a Digital Global Enginee
    Project 2019-1-FR01-KA203-063010 (167 512 512)
    

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  Objectives

  • After studying this unit, you will be able to …

    1. Recognize acceptable and unacceptable non-verbal communication online;
    2. Use non-verbal communication more effectively in online meetings;
    3. Be more aware of non-verbal cues, nuances and details in virtual contexts.

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  Discussion questions

  • 1. What makes a virtual meeting different from an in-person meeting?
    2. What sort of behavior is annoying for you during an online meeting?
    3. What problems may you encounter during online meetings?

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  Did you know? [2]

  • 1. In real life we have seven seconds to make the first impression.
    2. Words, tone and body language account for 7%, 38% and 55% of what we are communicating to other people.
    3. Remote work is expected to increase by 77% between 2019-2022.
    4. Zoom had over 300 million meeting participants per day in 2020.

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  Reading

  • Non-verbal communication in virtual contexts Book
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  Activities

  • Activity 1 Interactive Content
  • Activity 2 Interactive Content
  • Activity 3 Page
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  Further practice

  • Exercise 1 Page
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  Bibliography and additional resources

  • Abbey Communication (N/A). Useful phrases for conference calls. Available at https://abbeycommunication.com/useful-phrases-for-conference-calls/

    (Accessed July 2022).

     Black, Jonathan (9 September 2020). Body language tips for engaging video meetings. How to improve your body language in the virtual workplace. Duke Today. Available at https://today.duke.edu/2020/09/body-language-tips-engaging-video-meetings (Accessed July 2022)

    Convene. (N/A). 10 Tips to Improve Your Nonverbal Communication in Virtual Meetings. Available at https://www.meetingsnet.com/event-tech-virtual-meetings/10-tips-improve-your-nonverbal-communication-virtual-meetings (Accessed July 2022)

     Czmut, Ola (N/A). 50 video conferencing statistics (remote work, webinars and more). Available at https://www.livewebinar.com/blog/50-video-conferencing-statistics-for-the-year-2020 (Accessed July 2022)

    Merriam-Webster.com. 2022. https://www.merriam-webster.com (Accessed June 2022).

    Wells, Tom (2 June 2020). Surviving Remote Meetings: How to Communicate Effectively in English. Available at https://blog.talaera.com/remote-meetings-communicate-effectively (Accessed July 2022)

    
    

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  References

  • [1] This is the fifth of five lessons devoted to non-verbal communication (introduction, facial expressions and gestures, body language and posture, non-verbal communication across cultures, and non-verbal communication in virtual contexts). Each lesson should take students approximately 2 hours to complete. Suggested answers, bibliography and additional resources are provided at the end of each lesson. This work is licensed under a Creative Commons Attribution 4.0 International License, is open for all to use and modify with attribution to BADGE- Becoming a Digital Global Engineer (Project 2019-1-FR01-KA203-063010 - 167 512 512).

    [2] Source: Czmut, n/d. Available at https://www.livewebinar.com/blog/50-video-conferencing-statistics-for-the-year-2020
    

  • Intellectual Output