Section outline

    • After studying this unit, you will be able to …

      1. understand the differences in gestures
      2. define elements of nonverbal communication
      3. recognize different personalities through gestures

      1. Do you know any gestures used in different cultures?
      2. Are you aware of the “continental gallantry” hand gesture?
      3. How intensive is eye contact in your culture?


      1. You can enhance your vocal qualities the same way you can improve your accent and pronunciation.
      2. Listening skills are the most difficult to acquire while studying a foreign  
        language.
      3. After listening to a lecture you can repeat only about 50% of the content.

      1. Axtell, R. E., Essential Do’s and Taboos: The Complete Guide to International Business  and Leisure Travel, Hoboken, Wiley 2007.
      2. Comfort, J., Franklin, P., The Mindful International Manager, Competences for Working Effectively across Cultures, York Associates, 2008.
      3. Gesteland, R., Cross-cultural Business Behaviour, Copenhagen Business School Press, 2001.
      4. Stanton, N., Mastering Communication, Palgrave Macmillan, 2009.
      5. Szczuka-Dorna L., Vendome E., Introduction to Interpersonal Communication, Poznan University of Technology, 2017.