Section outline

      • Brook-Hart, G. (2007). Business Benchmark Advanced. Student’s Book. Cambridge: Cambridge University Press.
      • Cresswell, J. (ed.). (2010). Oxford Dictionary of Word Origins. Oxford: Oxford University Press.
      • Trappe, T. & Tullis, G. (2006). Intelligent Business Style Guide. Upper-Intermediate Business English. Harlow: Pearson Education Limited.
      • https://courses.lumenlearning.com/technicalwriting/chapter/memos/ , retrieved 09.04.20